Track Your Order

Every Terracotta Boutique order is handled with care. Once your parcel is dispatched, you can follow its journey directly — no account required.

Track via Your Confirmation Email

1
Open your shipping confirmation emailLook for a message from us with the subject line "Your order is on its way".
2
Click “Track your shipment”This takes you directly to your live tracking page, usually hosted on the Royal Mail website.
3
Follow your parcel in real timeYou’ll see the latest scan events, estimated delivery date, and delivery confirmation once it arrives.

Track via Your Account

If you have a Terracotta Boutique account, sign in to view all your orders and their current status in one place.

View My Orders

Track via Royal Mail

Have your tracking number to hand? Enter it directly on the Royal Mail website for the most up-to-date delivery information.

Track on Royal Mail →

Please allow up to 24 hours after dispatch for tracking information to appear. If your order has been dispatched but you have not received a confirmation email, please check your spam folder or contact us and we will be happy to help.